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Privacy

Privacy policy

Last updated 25 September 2026

This policy explains what personal data Winning Wellness collects through this website, why, and the choices you have. It is written for India's Digital Personal Data Protection Act, 2023.

Who we are

Winning Wellness, Bettahalsoor, next to Dravid Centre for Sports Excellence, near Kempegowda International Airport, Bengaluru, Karnataka 562157, is the data fiduciary for the personal data described here. You can reach us at info@winningwellness.in or on +91 99010 37765.

What we collect

Only what you type into an enquiry form: your name, phone number and email, plus the details that form asks for, such as the occasion, preferred dates, number of guests or a message. We also record which page the enquiry came from and when it was sent.

We do not use analytics, advertising or tracking cookies, and we do not build profiles of visitors.

Why we use it

To reply to your enquiry and, if you go ahead, to arrange your visit, stay, event or membership. We do not sell your data, and we will not send you marketing unless you separately ask us to.

We process it on the basis of the consent you give when you tick the box on the form. You can withdraw that consent at any time (see below); it does not affect anything we did before you withdrew it.

Where it is kept and who helps us

Enquiries are stored in a database run by Cloudflare, which also hosts this website. When an enquiry arrives we are notified by email through our email provider, Resend. These providers act on our instructions and may process data outside India, as the Act permits.

The website loads its typefaces from Google Fonts, and the Contact page shows a Google Map. Your browser contacts Google to fetch these, which shares your IP address with Google under its own privacy policy. If you message us on WhatsApp, WhatsApp's terms apply to that conversation.

How long we keep it

We keep an enquiry for up to 12 months after our last contact with you, then delete it. If you become a guest or member, we keep what that relationship needs for as long as it lasts and as the law requires.

Your rights

Under the Act you can ask us to:

  • tell you what personal data we hold about you and how we use it;
  • correct, complete or update it;
  • erase it, and withdraw your consent;
  • nominate someone to exercise these rights for you in case of death or incapacity.

Email info@winningwellness.in with your request. We will reply within 30 days. If you are not satisfied with our response, you can complain to the Data Protection Board of India.

Children

This website is not meant for anyone under 18. If you are under 18, please ask a parent or guardian to contact us for you.

Security

The site is served only over HTTPS, and enquiries are kept in a private database that only our team can open.

Changes

If we change this policy we will update it here and change the date at the top. For anything else, get in touch.